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Contact Us

Need help getting files in a row?

Reach out for support, business inquiries, bug reports, or feature requests.

Support

For help with installation, scanning, duplicate cleanup, reports, or licensing, email support@deduck.app.

Business and partnerships

For Studio, Family, reseller, or partnership conversations, email hello@deduck.app.

Bug reports and feature requests

If something does not look right, tell us what you were doing, what went wrong, and which version of the app you were using.

Security check

Tip: Please do not email private file contents unless support specifically asks for them. Logs and reports are usually enough to investigate.

Company

DeDuck Software

We try to keep support simple, clear, and practical.

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Desktop-first for macOS & Windows. Download the installer, scan a folder, and let the duck lead — or run it as a private web server on your own Mac mini.

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